With your purchase of the Lucinda Williams @ New Orleans Livestreams you can watch the LIVE broadcast or watch a replay anytime until midnight on February 23rd, or watch after the replay window ends on demand. 

After the replay window ends a Video-on-Demand link will be added to your Library and remain there until you access it. Once you start the VOD you can watch for 48 hours before your link expires. 


Please ensure you are using a COMPATIBLE DEVICE

You can watch on a Mac or PC, Android, iOS or AppleTV, mirror to an AppleTV or cast to a Chromecast device. You can also mirror to Roku, FireOS & AndroidTVOther devices are NOT SUPPORTED

On Mac or PC we recommend using Firefox or Chrome (please ensure that you are running the latest version of the software) - login to your account on nugs.net - access the stream by clicking the thumbnail image on the Video section of your My Library page - then click Watch Now after the stream goes live.  

If you have problems on nugs.net you can try using nugs.tv and access your stream from the My Library page

Both sites use the same login credentials.


On mobile devices we recommend using the nugs.net mobile app for iOS or Android. Find your streams in the My Library>My Live Events section of the app (a nugs subscription is not needed to access your purchased webcasts or VODs).

On AppleTV use the nugs app and find your streams in the My Webcasts section of the app. 

If you are having problems with the app you can access the webcast using a mobile browser at nugs.tv/myDownloads.aspx

If you continue having problems, go into your browser's settings and select 'View Desktop Site' 


We recommend a wired connection. If on WiFi please ensure that there are no other devices connected to your network running bandwidth intensive programs like video chatting, downloading or gaming.