Shipping & CD Problems
CDs are professionally printed and duplicated on the highest quality CDRs
and packaged in cardboard slipcases with custom artwork including the...
Tue, 22 Sep, 2015 at 9:12 AM
Orders will usually ship in 7-10 days of the order date, if it is a currently available show. Pre-ordered CDs will ship after the show has been released....
Wed, 18 Nov, 2015 at 12:45 PM
General Note: To avoid those annoying 2-second gaps between tracks on audio CDs, make sure you use the Disc-At-Once (DAO) option in your CD burning software...
Wed, 18 Nov, 2015 at 1:04 PM
Orders that are shipped to countries outside of the U.S. may be subject to import taxes, customs duties and fees levied by the destination country in the fo...
Fri, 27 Oct, 2023 at 9:57 AM
If your order was shipped to a US address, please use the tracking number included in your shipping confirmation email (sent from orders@nugs.net) to loo...
Thu, 3 Sep, 2015 at 3:30 PM
Please try playing the disc in a different CD player to see if you encounter the same error. If the same error occurs on multiple CD players, please conta...
Thu, 3 Sep, 2015 at 3:08 PM
If you ordered a physical item and it's being shipped to a domestic address but the tracking seems frozen, it is not necessarily lost.
US Postal ...
Wed, 16 Sep, 2015 at 3:21 PM
Each CD is declared at $5 USD, and box sets are declared at $20 USD. Please check with your local customs office for more information on import fees and tax...
Thu, 3 Sep, 2015 at 11:32 AM
If you placed an order from Tenclub or pearljam.com, only the Official Bootleg CDs are shipped by nugs.net. Any other items like T-shirts, stickers, or DVDs...
Sun, 17 Apr, 2016 at 8:05 AM