Purchases & Billing

How do I change my credit card or address on file?
On the Checkout page click: Clear Saved Billing Info.
Wed, 18 Nov, 2015 at 1:07 PM
Where can I see the status of my CD orders?
To see the status of your recent CD orders including the tracking number once it has been shipped go to My Account>My Orders or CLICK HERE.
Wed, 2 Sep, 2015 at 1:55 PM
My credit card keeps getting denied or I cannot make a purchase. What can I do?
If there seems to be a problem making a purchase, please try an alternate card or contact your credit card company orĀ open a new ticket above.
Wed, 2 Sep, 2015 at 2:00 PM
My credit card was billed multiple times for the same purchase. How did this happen and what can I do?
Multiple purchases happen on rare occasions. If you think this has happened to you let us know by opening a new ticket above and we'll check it out ...
Wed, 2 Sep, 2015 at 2:01 PM
Can I make a purchase with a check/debit card/cash/money order/traveler's check/livestock/barter of labor?
Sorry, our billing system is set up to ONLY accept Visa, Mastercard, American Express, Discover or any payment method funded through PayPal.
Wed, 18 Nov, 2015 at 1:05 PM