App and Streaming Subscriptions

What is the app?
The app is an unlimited music streaming service from Subscribers get on-demand access to thousands of live recordings from a selection o...
Tue, 18 Apr, 2017 at 7:28 AM
Can I use subscription on my desktop, laptop or tablet?
We're very pleased to announce that you can now access your music on your computer with our new subscription Desktop player. You can now e...
Tue, 18 Apr, 2017 at 7:32 AM
How do I cancel or stop my subscription?
If you ordered through, you can cancel or edit your subscription on the website. Click Here to manage your subscription. If you ordered through...
Fri, 31 Aug, 2018 at 12:18 PM
What's included with the free app vs. a monthly/yearly subscription?
When you download the free app from the iTunes App Store or Google Play Store and login using your account you will be able to stream show...
Tue, 18 Apr, 2017 at 7:22 AM
Which artists are included on the app?
Aqueous BoomBox Bruce Hornsby Dark Star Orchestra Dead & Company The Disco Biscuits Jerry Garcia Gov't Mule Greensky Bluegrass J...
Mon, 9 Oct, 2017 at 8:15 AM
How much is the app and subscription?
The app is free. The monthly ($12.99) or yearly ($129.99) subscription is available from or directly from iTunes or Google. Each subscript...
Mon, 6 Nov, 2017 at 10:17 AM
I am a subscriber but the App says I am offline or asks me to sign up.
Sorry for the problems you are experiencing. Please try the following steps to resolve the issue: 1. Log out of the app. 2. Delete the
Wed, 26 Apr, 2017 at 7:33 AM
Where do I go for help with App or subscription?
Please contact Customer Service by opening a new support ticket above if you need help with the new app or the streaming subscription serv...
Tue, 27 Oct, 2015 at 3:04 PM
Are webcasts included with the subscription?
Video webcasts are not part of the subscription however you can order and watch using the app. Pay-per-view webcasts will continue to be offered o...
Tue, 18 Apr, 2017 at 7:31 AM
What happens to my UMLive app and subscription?
All content offered on UMLive is now part of the app. Existing Umphrey's McGee / UMLive subscribers will automatically have full access to the...
Tue, 27 Oct, 2015 at 3:05 PM