How do I download the files I purchased?

Modified on Mon, 9 Sep, 2024 at 7:26 PM

When you purchase a downloadable format you can download the files once from any computer. Please save to a secure folder and/or make a secure backup.

Click on the image for any show in your Library (you can sort by Newest Purchases, alphabetical, etc.).

You will then see a pop-up of the tracks in the show. Click the 'Download All' button.

After clicking 'Download All' you will see a spinning progress wheel as the files are compiled. This process can take up to 2 minutes for High Definition files. Once the process is complete a ZIP file will be downloaded to your default download folder (My Downloads). Unzip the file by right clicking on the file and selecting 'Extract'

Or, click the white cloud icon on the left side to download each song individually (or right-click and select 'Save Link As...')

For High-Res files - the files will be downloaded individually after clicking 'Download All'. If the downloads don't start look for a pop-up in your browser to "enable multiple file downloads"