Solutions to Common Problems
Sorry for the delay. We are always waiting for the venues to send us additional codes after each completed show. Please keep your codes or take a screen gra...
Mon, 18 Jun, 2018 at 6:43 PM
All Dead & Company 2018 Summer Tour tickets are redeemable to unlock a free audio stream of your show in the My Stash section of your nugs.net mobile ap...
Wed, 23 May, 2018 at 12:03 PM
The best way to not lose your code is to take a screen grab of your ticket code. QR codes are like barcodes - a graphic representation of a number or al...
Tue, 4 Sep, 2018 at 2:29 PM
The initial batch of barcodes we receive is for all initial Ticket sales and pre-sales. Each venue sends us an additional batch of barcodes (usually the day...
Tue, 11 Sep, 2018 at 9:25 AM
When you purchase a downloadable format you can download the files once from any computer. Please save to a secure folder and/or make a secure backup. Use o...
Mon, 2 Oct, 2017 at 11:21 AM
Please follow these instructions: 1. Please make sure to log in to the site with the email address you used to purchased your files. Click the LOG IN link o...
Wed, 23 May, 2018 at 12:00 PM
If you have technical difficulties downloading all the files
for a show you've purchased within 48 hours of the time
...
Fri, 7 Aug, 2015 at 4:39 PM
WINDOWS USERS:
Extract your FLAC files to WAV; simply drag all your FLAC files onto the FLAC front-end software and click the DECODE button.
...
Fri, 28 Aug, 2015 at 3:40 PM
WINDOWS USERS:
Install Winamp and the FLAC plugin for Winamp, which comes with the FLAC Front-End installer.
Drag your FLAC files onto Winamp ...
Fri, 28 Aug, 2015 at 3:41 PM
When downloading large files, especially Lossless or HD files (FLAC or ALAC), your web browser or ISP may
reset your connection to the Nugs.net...
Fri, 7 Aug, 2015 at 3:42 PM