Why can't I login?

Modified on Fri, 25 Jul at 6:43 PM

Please ensure that you are using a compatible device - You can stream on a Mac or PC, Android, iOS or AppleTV, RokuTV, airplay to an AppleTV or cast to a Chromecast device.

Login problems usually stem from a problem with cookies. A cookie is a small file that is placed in the memory or cache of your browser that tells us who you are. In most cases, this problem can be solved by enabling cookies in the settings of your browser. Occasionally, cookies become corrupt and they must be deleted. When you login again, a new, fresh cookie will be placed in your cache.



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