With your purchase of the Andrew Bird @ Chicago Livestream you can watch LIVE and/or watch a replay anytime until December 26th. 


After the replay window ends a Video-on-Demand link will be added to your Library and remains there until you access it. Once you start the VOD you can watch for 48-hours before the link expires.

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We recommend a wired connection. If on WiFi please ensure that there are no other devices connected to your network running bandwidth intensive programs like video chatting, downloading or gaming.


Please ensure you are using a COMPATIBLE DEVICE


You can watch on a Mac or PC, Android, iOS or AppleTV, mirror to an AppleTV or cast to a Chromecast device (casting 4K Livestreams is not supported). You can also mirror to Roku, FireOS & AndroidTV. Other devices are NOT SUPPORTED


On Mac or PC we recommend using Firefox or Chrome (please ensure that you are running the latest version of the software) - login to your account on nugs.net - access the stream by clicking the thumbnail image on the Video section of your My Library page - then click Watch Now after the stream goes live.  


If you have problems on nugs.net you can try using nugs.tv and access your stream from the My Library page. 

Both sites use the same login credentials.

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On mobile devices we recommend using the nugs.net mobile app for iOS or Android. Find your streams in the My Library>My Livestreams section of the app (a nugs subscription is not needed to access your purchased Livestreams or VODs).


On AppleTV use the nugs app and find your streams in the My Livestreams section of the app. 


If you are having problems with the app you can access the webcast using a mobile browser at nugs.tv/myDownloads.aspx

If you continue having problems, go into your browser's settings and select 'View Desktop Site'