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Live Webcast Pay-Per-View Help

Is help available during the live webcasts?
Yes, we always have agents online to help during live webcasts. Click on at the bottom right corner below of the page or click + New Support Ticket if you ...
Mon, 27 May, 2019 at 5:52 PM
How do I watch the Pay-Per-View?
You will need to login to nugs.net and check My Stash for the status of your show. When the pay-per-view goes live, the status button next to your show wil...
Mon, 27 May, 2019 at 1:01 PM
What devices are compatible with the Pay-Per-View to watch on my TV?
There are many options for watching a Pay-Per-View on your TV. Here are some suggestions: HDMI - many desktop and notebook Macs and PCs come with HDMI por...
Mon, 27 May, 2019 at 1:04 PM
How do I use ChromeCast?
Chromecasting from mobile devices is NOT supported. To cast the webcast from your computer's Chrome browser to your Chromecast device follow these ...
Mon, 27 May, 2019 at 1:10 PM
How long afterwards can I watch the show?
Video On Demand - VOD links are now available directly from your Stash for a limited time - posted ASAP after each show ends. The new VOD link is usually po...
Sat, 24 Feb, 2018 at 12:47 PM
How do I use Qello to access My Stash?
You can use the Qello Stingray Concerts app to access your live streams and VODs on Roku, FireOS and AndroidTV.  In order to access your Stash through Q...
Tue, 4 Jun, 2019 at 2:05 PM
Can I watch the Pay-Per-View on my SmartTV, PS4 or Xbox?
Sorry, gaming devices (Xbox & PS systems) are not compatible with the format of the live webcast.  Some Smart TVs are not supported (LG's WebOS, S...
Thu, 14 Feb, 2019 at 8:41 AM
What do I need to watch the Pay-Per-View?
Here are the technical requirements to watch a live Pay-Per-View via your desktop computer or laptop: A wired ethernet connection from your compu...
Thu, 18 Oct, 2018 at 3:37 PM
Can I watch the Pay-Per-View on my iPhone or iPad or other mobile device?
Yes! Go to m.LiveDownloads.com in your web browser on your mobile device and tune into the webcast through the Live Downloads Mobile site. We recommend us...
Fri, 17 Jun, 2016 at 8:25 AM
Live Webcast Troubleshooting. I've read everything and I still can't get the video to play!
Live Webcast Troubleshooting. If you are having trouble streaming a live webcast on your computer please try:  A. A wired ethernet conn...
Fri, 11 Dec, 2015 at 9:44 PM