Live Webcast Pay-Per-View Help
Yes, we always have agents online to help during live webcasts. Click:at the bottom right corner below of the page or click + New Support Ticket if you d...
Tue, 17 Sep, 2019 at 12:26 PM
Video On Demand - VOD links are now available directly from your Stash for a limited time - posted ASAP after each show ends. The new VOD link is usually po...
Wed, 19 Jun, 2019 at 8:49 PM
To watch a 4K webcast: 1. You must have a 4K TV or monitor. 2. You must have minimum consistent 25 Mbps download speed with a wired connection (by ethe...
Wed, 4 Mar, 2020 at 4:04 PM
You will need to login to nugs.net and check My Stash for the status of your show. When the pay-per-view goes live, the status button next to your show wil...
Mon, 27 May, 2019 at 1:01 PM
SMART TV's with proprietary software (like Samsung's Tizen and LG's WebOS) are NOT compatible with nugs.net streams and may not work properly...
Wed, 18 Sep, 2019 at 8:32 AM
Your purchase of a live webcast is for single viewing on one device at any given time. You may switch from one device to another by logging into your accoun...
Thu, 20 Jun, 2019 at 4:40 PM
Sorry, gaming devices (Xbox & PS systems) are not compatible with the format of the live webcast. Some Smart TVs are not supported (LG's WebOS, S...
Thu, 14 Feb, 2019 at 8:41 AM
You can use the Qello Stingray Concerts app to access your live streams and VODs on Roku, FireTV and AndroidTV. In order to access your Stash through Q...
Thu, 12 Sep, 2019 at 8:26 PM
Eric Clapton's Crossroads Guitar Festival Pay-Per-View will be available LIVE ONLY. After the live performances, the videos will no longer be accessibl...
Wed, 18 Sep, 2019 at 6:23 AM
Casting live webcasts from MOBILE DEVICES is NOT supported. On your Mac or PC, make sure you are running the latest version of Chrome (by going to chrom...
Thu, 20 Jun, 2019 at 1:09 PM