Livestream Pay-Per-View Help
With your purchase of the GroundUP Music Festival shows you can watch the LIVE stream, or watch a replay on-demand from your Stash. Once you start the VOD y...
Fri, 18 Jun, 2021 at 11:49 AM
You can watch a re-broadcast anytime until midnight on June 21st, and watch again on demand for 48-hours from the time you start the VOD. --- Please ensur...
Fri, 18 Jun, 2021 at 8:47 PM
Yes, we always have agents online to help during livestreams. Click:at the bottom right corner below of the page or click + New Support Ticket if you do ...
Thu, 4 Mar, 2021 at 11:36 AM
You can use the links below to gift a pay-per-view Livestream to your friends or loved ones. Click the link, then enter your name and the email address...
Tue, 1 Jun, 2021 at 4:20 PM
Unfortunately, SmartTV browsers are not supported for our streams. On Samsung or LG SmartTVs you can use your Mac or iOS device to Airplay to the Apple...
Mon, 5 Apr, 2021 at 10:29 AM
To watch a 4K Livestream: 1. You must have a 4K TV or monitor. 2. You must have minimum consistent 25 Mbps download speed with a wired connection (by e...
Thu, 4 Mar, 2021 at 11:40 AM
We recently introduced a new Live Chat feature for customers to chat with each other while watching the Livestream. You can ONLY access Live Chat when view...
Thu, 4 Mar, 2021 at 11:39 AM
Make sure that you are using a COMPATIBLE DEVICE. On Mac or PC - Use your browser (we recommend Chrome or Firefox) - login to nugs.net by clicking LOGI...
Thu, 4 Mar, 2021 at 11:37 AM
On your Mac or PC, make sure you are running the latest version of Chrome (by going to chrome://settings/help) then start the video player from your My Stas...
Thu, 4 Mar, 2021 at 11:42 AM
Unfortunately, iTunes can occasionally encounter a processing error when purchasing Livestreams on our app. After completing your order and receiving a...
Thu, 4 Mar, 2021 at 11:42 AM