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Livestream Pay-Per-View Help

How do I watch the TTB Fireside Sessions?
Purchasers of the original 6-show Fireside Sessions will find the links to the re-broadcasts already in your Stash, as well as the "Acoustic Get-Down&q...
Fri, 14 May, 2021 at 7:30 PM
Is help available during the livestreams?
Yes, we always have agents online to help during livestreams.  Click:at the bottom right corner below of the page or click + New Support Ticket if you do ...
Thu, 4 Mar, 2021 at 11:36 AM
How do I gift a Livestream to someone else?
You can use the links below to gift a pay-per-view Livestream to your friends or loved ones.  Click the link, then enter your name and the email address...
Tue, 11 May, 2021 at 1:42 PM
How do I watch the Livestream on SmartTVs?
Unfortunately, SmartTV browsers are not supported for our streams.  On Samsung or LG SmartTVs you can use your Mac or iOS device to Airplay to the Apple...
Mon, 5 Apr, 2021 at 10:29 AM
How can I watch a nugs 4K Livestream?
To watch a 4K Livestream: 1. You must have a 4K TV or monitor. 2. You must have minimum consistent 25 Mbps download speed with a wired connection (by e...
Thu, 4 Mar, 2021 at 11:40 AM
How do I chat with other fans during the show?
We recently introduced a new Live Chat feature for customers to chat with each other while watching the Livestream. You can ONLY access Live Chat when view...
Thu, 4 Mar, 2021 at 11:39 AM
How do I watch the Pay-Per-View Livestream?
Make sure that you are using a COMPATIBLE DEVICE. On Mac or PC - Use your browser (we recommend Chrome or Firefox) - login to nugs.net by clicking LOGI...
Thu, 4 Mar, 2021 at 11:37 AM
How do I use ChromeCast?
On your Mac or PC, make sure you are running the latest version of Chrome (by going to chrome://settings/help) then start the video player from your My Stas...
Thu, 4 Mar, 2021 at 11:42 AM
I purchased in app using iTunes but don't see the show?
Unfortunately, iTunes can occasionally encounter a processing error when purchasing Livestreams on our app.  After completing your order and receiving a...
Thu, 4 Mar, 2021 at 11:42 AM
How long afterwards can I watch the show?
Video On Demand - VOD links are now available directly from your Stash for a limited time - posted ASAP after each show ends. You can watch the Livestream a...
Thu, 4 Mar, 2021 at 11:43 AM