Livestream PPV Tech Support

Dead & Co @ Sphere WILL NOT be streamed
Please see the band's post on Twitter - Sphere shows will not be streamed online - you need to experience this live!
Thu, 9 May, 2024 at 1:12 PM
How do I watch the Pay-Per-View Livestream?
Make sure that you are using a COMPATIBLE DEVICE. On Mac or PC - Use your browser (we recommend Chrome or Firefox) - login to by clicking LOGI...
Wed, 28 Dec, 2022 at 9:09 PM
Which devices are supported to watch on TVs?
There are many options for watching a Pay-Per-View on your TV. Here are some suggestions: HDMI from Mac or PC to TV - most desktop and laptop MACs and PCs...
Fri, 5 Jan, 2024 at 7:15 PM
Is help available during the livestreams?
Yes, we always have agents online to help during livestreams.  Click:at the bottom right corner below of the page or click + New Support Ticket if you do ...
Thu, 4 Mar, 2021 at 11:36 AM
Why am I having problems using Chromecast?
Unfortunately, some Mac & PC users are experiencing an issue casting our streams to Chromecast devices.  We are working on resolving this issue. In...
Thu, 20 Oct, 2022 at 1:40 PM
How do I mirror/cast the Livestream on SmartTVs?
Unfortunately, SmartTV browsers are not supported for our streams.  On Samsung or LG SmartTVs you can use your Mac or iOS device to Airplay to ...
Mon, 11 Sep, 2023 at 11:25 AM
How can I watch a nugs 4K Livestream?
To watch a 4K Livestream: 1. You must have a 4K TV or monitor. 2. You must have minimum consistent 25 Mbps download speed with a wired connection (by e...
Thu, 4 Mar, 2021 at 11:40 AM
How do I gift a Livestream to someone else?
Unfortunately, gifting is not available at this time.
Sun, 21 Aug, 2022 at 10:21 AM
How do I use ChromeCast?
On your Mac or PC, make sure you are running the latest version of Chrome (by going to chrome://settings/help) then start the video player from your My Libr...
Tue, 20 Jul, 2021 at 11:07 AM
I purchased in app using Apple Pay but don't see the show?
Unfortunately, Apple can occasionally encounter a processing error when purchasing Livestreams on our app.  After completing your order and receiving a ...
Thu, 4 Nov, 2021 at 12:54 PM