Livestream PPV Tech Support
With your purchase of the Billy Strings Renewal Livestreams you can watch LIVE on September 22nd/23rd or watch a replay of the show as many times as you wan...
Thu, 21 Sep, 2023 at 11:49 AM
There are many options for watching a Pay-Per-View on your TV. Here are some suggestions: HDMI from Mac or PC to TV - most desktop and laptop MAC...
Thu, 19 May, 2022 at 9:13 PM
Make sure that you are using a COMPATIBLE DEVICE. On Mac or PC - Use your browser (we recommend Chrome or Firefox) - login to nugs.net by clicking LOGI...
Wed, 28 Dec, 2022 at 9:09 PM
Yes, we always have agents online to help during livestreams. Click:at the bottom right corner below of the page or click + New Support Ticket if you do ...
Thu, 4 Mar, 2021 at 11:36 AM
Unfortunately, some Mac & PC users are experiencing an issue casting our streams to Chromecast devices. We are working on resolving this issue. In...
Thu, 20 Oct, 2022 at 1:40 PM
Unfortunately, SmartTV browsers are not supported for our streams. On Samsung or LG SmartTVs you can use your Mac or iOS device to Airplay to ...
Mon, 11 Sep, 2023 at 11:25 AM
To watch a 4K Livestream: 1. You must have a 4K TV or monitor. 2. You must have minimum consistent 25 Mbps download speed with a wired connection (by e...
Thu, 4 Mar, 2021 at 11:40 AM
Unfortunately, gifting is not available at this time.
Sun, 21 Aug, 2022 at 10:21 AM
On your Mac or PC, make sure you are running the latest version of Chrome (by going to chrome://settings/help) then start the video player from your My Libr...
Tue, 20 Jul, 2021 at 11:07 AM
Unfortunately, Apple can occasionally encounter a processing error when purchasing Livestreams on our app. After completing your order and receiving a ...
Thu, 4 Nov, 2021 at 12:54 PM