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Livestream Pay-Per-View Help

How do I watch the Van Morrison Livestreams?
With your purchase of the Van Morrison Live @ Real World Studios Livestreams you can watch LIVE starting at 6pm ET or watch a replay, as many times as you w...
Tue, 31 Aug, 2021 at 2:40 PM
How do I watch the Dead & Co Livestream?
With your purchase of a 2021 Dead & Company Livestream you can watch the LIVE broadcast, or watch a replay anytime until noon on the following show day...
Tue, 10 Aug, 2021 at 1:05 PM
How do I gift a Livestream to someone else?
You can use the links below to gift a pay-per-view Livestream to your friends or loved ones.  Click the link, then enter your name and the email address...
Fri, 17 Sep, 2021 at 2:08 PM
How do I watch the Pay-Per-View Livestream?
Make sure that you are using a COMPATIBLE DEVICE. On Mac or PC&nbsp;- Use your browser (we recommend Chrome or Firefox) - login to nugs.net by clic...
Wed, 4 Aug, 2021 at 10:32 AM
How do I watch the Livestream on SmartTVs?
Unfortunately, SmartTV browsers are not supported for our streams.&nbsp; On Samsung or LG SmartTVs you can use your Mac or iOS device to Airplay to ...
Tue, 20 Jul, 2021 at 10:27 AM
How can I watch a nugs 4K Livestream?
To watch a 4K Livestream: 1. You must have a 4K TV or monitor. 2. You must have minimum consistent 25 Mbps download speed with a wired connection (by e...
Thu, 4 Mar, 2021 at 11:40 AM
How do I chat with other fans during the show?
We recently introduced a new Live Chat feature for customers to chat with each other while watching the Livestream. You can ONLY access Live Chat when view...
Fri, 23 Jul, 2021 at 12:53 PM
How do I use ChromeCast?
On your Mac or PC, make sure you are running the latest version of Chrome (by going to chrome://settings/help) then start the video player from your My Libr...
Tue, 20 Jul, 2021 at 11:07 AM
Is help available during the livestreams?
Yes, we always have agents online to help during livestreams.  Click:at the bottom right corner below of the page or click + New Support Ticket if you do ...
Thu, 4 Mar, 2021 at 11:36 AM
I purchased in app using iTunes but don't see the show?
Unfortunately, iTunes can occasionally encounter a processing error when purchasing Livestreams on our app.&nbsp; After completing your order and re...
Tue, 20 Jul, 2021 at 11:11 AM