Livestream PPV Tech Support

I purchased in app using Apple Pay but don't see the show?
Unfortunately, Apple can occasionally encounter a processing error when purchasing Livestreams on our app.  After completing your order and receiving a ...
Thu, 4 Nov, 2021 at 12:54 PM
How long afterwards can I watch the show?
Video On Demand - VOD links are now available directly from your Library for a limited time - posted ASAP after each show ends. You can wa...
Tue, 20 Jul, 2021 at 11:09 AM
How many devices can I watch on?
Your purchase of a Livestream is for single viewing on one device at any given time. You may switch from one device to another by logging into your account ...
Thu, 4 Mar, 2021 at 11:43 AM
How do I hear 5.1 audio on the Pearl Jam Home Series
The Pearl Jam Home Series Livestream is being offered in 5.1 surround sound audio on compatible devices. On certain devices you can toggle the sound from 2...
Thu, 4 Mar, 2021 at 11:48 AM
QELLO is NO LONGER SUPPORTED
We are no longer working with Qello and your nugs Library will no longer appear in the Qello app. You can mirror to most SmartTVs. Click the following l...
Tue, 20 Jul, 2021 at 11:03 AM
Can I use RokuTV to watch Livestreams and VODs?
Unfortunately, we do not have a native RokuTV app at this time.  You can mirror your screen to your RokuTV. First enable Screen Mirroring (set to ...
Tue, 20 Jul, 2021 at 11:13 AM
Can I use AndroidTV to view Livestreams and VODs?
Unfortunately, we do not have a native AndroidTV app at this time.  You can mirror your screen to your AndroidTV. Depending on the TV you may need...
Tue, 20 Jul, 2021 at 11:10 AM
Can I watch the Pay-Per-View on my SmartTV, PS4 or Xbox?
Gaming devices (Xbox & PS systems) and SmartTV browsers are not compatible with the format of our Livestreams.
Thu, 25 Mar, 2021 at 3:21 PM
What is a nugs.tv Pay-Per-View Livestream?
A nugs.tv pay-per-view concert is a live (audio and video) stream of an entire concert to your computer. Each show is professionally directed and filmed by ...
Thu, 4 Mar, 2021 at 11:45 AM
Why isn't this a HD video stream? Why does the audio sound like MP3s?
In order to ensure the video stream will play back properly on a variety of different internet connection speeds, we need to compress the video and audio st...
Fri, 18 Sep, 2015 at 1:37 PM