Make sure that you are using a COMPATIBLE DEVICE.

On Mac or PC - Use your browser (we recommend Chrome or Firefox) - login to by clicking LOGIN at the top right corner of the page. After logging in, click in the same spot where it now says 'Account & Stash' and select My Stash from the dropdown menu:

On your My Stash page be sure to select VIDEO from the Audio/Video toggle:

You can sort your videos by your most recent/oldest purchases, most recent/oldest broadcast date or alphabetically. 

Click on the Thumbnail image of the show, then click the WATCH NOW button after the scheduled start time to start the stream.

The video stream will start to play automatically. You can click the full screen icon on the bottom right of the video player to expand the video to Full Screen Mode, or click the Chat Bubble to chat with your friends and other fans.

On mobile devices: Use the app - Skip the Free trial (a subscription to nugs is not needed to access your purchased webcasts) click STASH at the bottom right of the app. 

The main section of your Stash is for streaming audio. Swipe Left or click MY WEBCASTS to see your available streams:

Then click the Play button to start the stream. If you don't see a Play button, it means the stream hasn't started yet.