Solutions to Common Problems

Why is there a gap or click before each MP3 track??
Every MP3 file has at least 20 milliseconds of silence at the beginning of it. Unfortunately, this part of the MP3 format and cannot be removed. Most MP3 pl...
Mon, 9 Sep, 2024 at 7:24 PM
Why am I having problems buying shows?
Please make sure you have cookies enabled in your browser.  Verify that your billing address matches the address your credit card statement is mailed to. A...
Mon, 9 Sep, 2024 at 7:24 PM
How do I redeem my Dead & Co. ticket code?
All Dead & Company 2022 Summer Tour tickets are redeemable to unlock a free audio stream of your show in the My Library section of your nugs.net mobile ...
Mon, 13 Nov, 2023 at 11:31 AM