Solutions to Common Problems
If you have technical difficulties downloading all the files for a show you've purchased within 48 hours of the time you started to download that show, ...
Tue, 20 Jul, 2021 at 11:10 AM
WINDOWS USERS:
Extract your FLAC files to WAV; simply drag all your FLAC files onto the FLAC front-end software and click the DECODE button.
...
Fri, 28 Aug, 2015 at 3:40 PM
The initial batch of barcodes we receive is for all initial Ticket sales and pre-sales. Each venue sends us an additional batch of barcodes (usually the day...
Mon, 1 Jul, 2019 at 1:55 PM
Please make sure you are ordering from this page: https://www.nugs.net/avett-brothers/ (the discount can not be applied to in app purchases) Where it s...
Sat, 24 Jul, 2021 at 1:45 PM
WINDOWS USERS:
Install Winamp and the FLAC plugin for Winamp, which comes with the FLAC Front-End installer.
Drag your FLAC files onto Winamp ...
Fri, 28 Aug, 2015 at 3:41 PM
Every MP3 file has at least 20 milliseconds of silence at the beginning of it. Unfortunately, this part of the MP3 format and cannot be removed. Most MP3 pl...
Fri, 28 Aug, 2015 at 3:41 PM
Please make sure you have cookies enabled in Internet Explorer. Verify that your billing address matches the address your credit card statement is mailed to...
Fri, 28 Aug, 2015 at 3:43 PM
To change the email address on your account click My Account at the top right corner of the of the nugs.net homepage, then click Username/Password To op...
Wed, 14 Sep, 2022 at 8:59 AM
To register with www.Nugs.net, click the LOG IN link at the top of any
page. A log in window will pop open. Click the REGISTER HERE link to cre...
Fri, 7 Aug, 2015 at 3:40 PM
Sonos & BluOS integration is only available to nugs subscribers. Unfortunately, Sonos & BluOS both have a known issue with nugs integration whe...
Thu, 17 Dec, 2020 at 4:34 PM