Solutions to Common Problems
Without Push Notifications enabled you might miss out on relevant news and App update notifications on your phone. You can find more information at the App...
Fri, 30 Apr, 2021 at 10:14 PM
Unfortunately, some of our streaming catalog, from the Sony Archives - including some videos, are geo-blocked to the United States. If you use a VPN servic...
Thu, 29 Oct, 2020 at 7:07 PM
Once your account has been deleted it can no longer be restored - and all of the items in your Library will no longer be available to stream. To delete...
Tue, 20 Sep, 2022 at 11:01 AM
Sonos & BluOS integration is only available to nugs subscribers. Unfortunately, Sonos & BluOS both have a known issue with nugs integration wher...
Fri, 18 Dec, 2020 at 9:49 AM
Unfortunately, it is not possible to download purchases to Chrome OS. A Windows or Mac computer is required to complete any purchased downloads. Chrome...
Sat, 19 Sep, 2020 at 7:31 PM
When downloading large files, especially Lossless or HD files (FLAC or ALAC), your web browser or ISP may
reset your connection to the Nugs.net...
Fri, 7 Aug, 2015 at 3:42 PM
If you have technical difficulties downloading all the files for a show you've purchased within 48 hours of the time you started to download that show, ...
Tue, 20 Jul, 2021 at 11:10 AM
WINDOWS USERS:
Extract your FLAC files to WAV; simply drag all your FLAC files onto the FLAC front-end software and click the DECODE button.
...
Fri, 28 Aug, 2015 at 3:40 PM
WINDOWS USERS:
Install Winamp and the FLAC plugin for Winamp, which comes with the FLAC Front-End installer.
Drag your FLAC files onto Winamp ...
Fri, 28 Aug, 2015 at 3:41 PM
Every MP3 file has at least 20 milliseconds of silence at the beginning of it. Unfortunately, this part of the MP3 format and cannot be removed. Most MP3 pl...
Mon, 9 Sep, 2024 at 7:24 PM