Solutions to Common Problems (26)

How do I download the files I purchased?

Modified on Mon, 9 Sep, 2024 at 7:26 PM
Can I download purchased audio to my mobile device?

Modified on Sat, 19 Sep, 2020 at 7:28 PM
Why does audio stop when I turn off my screen?

Modified on Sun, 23 Jan, 2022 at 12:34 PM
Can I gift a subscription?

Modified on Thu, 2 Dec, 2021 at 9:23 PM
How do I enable push notifications in app?

Modified on Fri, 30 Apr, 2021 at 10:14 PM
Why am I having a problem streaming Videos with my subscription?

Modified on Thu, 29 Oct, 2020 at 7:07 PM
How do I delete my account?

Modified on Tue, 20 Sep, 2022 at 11:01 AM
Why can't I log in to Sonos or BluOS?

Modified on Fri, 18 Dec, 2020 at 9:49 AM
Can I use Chromebook / Chrome OS?

Modified on Sat, 19 Sep, 2020 at 7:31 PM
What do I do if the files I download are corrupt or incomplete?

Modified on Fri, 7 Aug, 2015 at 3:42 PM