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Solutions to Common Problems

Why am I having problems registering as a new user?
To register with www.Nugs.net, click the LOG IN link at the top of any page. A log in window will pop open. Click the REGISTER HERE link to cre...
Fri, 7 Aug, 2015 at 3:40 PM
Why can't I print the labels correctly?
All the CD labels, tray inserts, and booklets are in Adobe Acrobat format (PDF). The labels are designed for Neato label templates, available here. Please m...
Fri, 28 Aug, 2015 at 3:42 PM
"Safari can't open the page" error message on Safari 6.2
This error applies to Mac OS X 10.8.5 and Safari 6.2.8 when you attempt to access secure pages. This version on Mac OS X and Safari does not support our upd...
Fri, 19 Feb, 2016 at 8:25 AM
Sonos and BluOS integration
Sonos & BluOS integration is only available to nugs subscribers. Unfortunately, Sonos & BluOS both have a known issue with nugs integration whe...
Thu, 17 Dec, 2020 at 4:34 PM